CloudTalk

Solution

CloudTalk empowers recruitment teams to provide an outstanding candidate experience by bringing calling capabilities directly into Workable.

With CloudTalk, you can make and receive calls, send SMS messages, and track every candidate interaction—without switching tools. Automatic call logging, voicemail recording, and AI summaries ensure your team has complete context for every conversation.

Easily access candidate details while you work inside Workable, enabling more personal and timely outreach. Whether you’re scaling recruiting efforts or fine-tuning your process, CloudTalk helps you improve answer rates, increase call volumes, and reduce missed calls—ensuring no candidate falls through the cracks.

• Seamless Two-Way Sync: Automatically keep candidate profiles, call histories, and notes up to date in both CloudTalk and Workable to eliminate manual data entry.
• Workflow Automation: Trigger follow-ups, reminders, and status updates based on call outcomes so your team can focus on connecting with top talent.
• Detailed Call Insights: Access performance metrics and conversation data to spot trends, improve workflows, and make data-driven hiring decisions.
• AI Voice Agents: Automate repetitive tasks like pre-screening applicants or collecting post-interview feedback with human-sounding AI agents available 24/7.

Trusted by thousands of companies worldwide, CloudTalk gives your hiring teams everything they need to optimize hiring workflows to fill positions faster.

Integration

The CloudTalk + Workable integration connects your phone system with your ATS so your team can manage all candidate conversations without leaving Workable.

Once integrated, your recruitment team can call candidates directly from Workable with a single click using CloudTalk’s built-in dialer. Every call, voicemail, and SMS is automatically logged as an activity in the candidate’s profile, giving your team a complete timeline of interactions without any manual effort.

Two-way synchronization ensures that any updates to candidate information, call notes, or statuses are instantly reflected in both CloudTalk and Workable, so your team has accurate and consistent records across tools. You can also set up workflow automations—such as triggering follow-up messages, scheduling calls, or updating statuses based on call outcomes—so recruiters spend less time on admin and more time connecting.

AI tools like conversation summaries and sentiment analysis give you fresh insights into every interaction, helping your team fine-tune their approach and build stronger relationships with candidates.

With all your communication data in one place, you gain better visibility into performance metrics and candidate engagement, enabling more informed decisions and a faster hiring process.

By combining CloudTalk’s calling and SMS features with Workable’s recruiting workflows, you’ll streamline communication, boost your hiring speed, and create a standout candidate experience.